Mariscal Sucre Airport Receives International Accreditation for Accessibility for People with Disabilities
First airport in Ecuador and one of only four in Latin America and the Caribbean to obtain this international certification.
Quiport leads a sustained process of improvements focused on accessibility and the passenger experience for people with disabilities.
Quito’s Mariscal Sucre International Airport received Level 2 Accessibility Accreditation from the Airports Council International (ACI), becoming the first airport in Ecuador to achieve this level and one of only four airports in Latin America and the Caribbean with this distinction.
ACI’s Level 2 Accessibility Accreditation recognizes airports that have moved from diagnosis to action by having a formal accessibility plan, a governance framework, ongoing staff training, and the application of universal design principles and digital accessibility, with the goal of concretely improving the experience of passengers with disabilities throughout their entire journey at the airport.
This recognition is the result of a progressive improvement process. In 2024, the airport achieved Level 1, focused on mapping and identifying gaps. The advancement to Level 2, reached in 2026, reflects the implementation of real and measurable actions aimed at optimizing the passenger experience from a holistic perspective.
Within this framework, Mariscal Sucre Airport, managed and operated by Corporación Quiport, includes accessibility as part of its passenger experience strategy. In August 2026, the airport implemented the Hidden Disabilities Sunflower program, trained nearly 800 employees from companies and institutions within the airport community who work directly with passengers, strengthened its operational guidelines for inclusive service, and applied accessibility criteria in the expansion of the passenger terminal. This work is complemented by direct surveys of people with disabilities and the development of digital solutions that will continue to be implemented in 2026.
Another relevant action that ACI considered for the Level 2 rating is that the Quito airport website has incorporated international accessibility standards, including a digital accessibility policy and information on the airport’s facilities for people with disabilities.
“Achieving Level 2 is the result of sustained work that Quiport has been promoting together with the entire airport community, understanding that accessibility is not a one-off project, but rather a way of conceiving airport services based on the needs of all our users. This progress reflects a shared commitment to training, adapting, and continuously improving the passenger experience, incorporating accessibility as an essential component of daily operations,” said Ramón Miró, President and CEO of Quiport.
This recognition reaffirms the airport’s commitment to a more inclusive operation, aligned with international standards and the real needs of its users.
