Corporación Quiport participated in the 27th Airports Council International (ACI) Annual General Assembly, represented by Mr. Andrew O’Brian, President and CEO of the concessionaire company for the Quito International Airport. Mr. O’Brian attended the forum of airport industry CEO’s from around the world as Vice President of the Board of Directors of ACI Latin America and the Caribbean (ACI-LAC).
This session of the assembly focused on interesting matters that shape the rapid evolution of the airport industry, under the theme “Bold Leadership in a Time of Change.”
Furthermore, a series of panels and committees were held during the assembly, addressing subjects of importance for the airport industry. This year, the conference addressed subjects such as safety culture, technology and innovation, connectivity and sustainable development, customer experience and airport service quality.
Allan Padilla, Director of Operations, represented the Quito Airport at the Leading Airports Seminar on Customer Service, while Jaime Pérez, EHS & SR, participated at the World Environment Committee as a member of this body representing ACI-LAC.
At this event, the Quito airport received two significant acknowledgements in the environmental and service quality areas.
In the environmental area, ACI formalized awarding of the Reduction Level Certification within its Airport Carbon Accreditation Program (ACA), a global initiative that seeks to reduce carbon emissions from the airport industry on a global scale.
As to service quality, the Quito airport received a trophy for obtaining third place among Latin American and Caribbean region airports due to its service quality, measured through the Airport Service Quality program (ASQ).
Quiport’s participation at these important global industry events further strengthens the Quito Airport’s position as a regional leader.